Cloudland Dining Pet Food Mat

The shipping time for your order will vary depending on a few factors, including the location of the warehouse where the item is stored, the shipping method you choose, and the destination of the package. Most of our orders takes between 5-12 business days within the United States and Canada, but please be noted that it may take longer during peak periods such as holidays. You can view more details on our Shipping Info page

Our headquarter is located in Toronto, Canada and our warehouses are distributed in Canada, US, UK and China. 

Our products are manufactured in China. We take great care in selecting our manufacturers partners and only work with those who meet our high standards for quality, safety and ethical manufacturing practices. 

We are committed to providing our customers with high-quality products at a fair price, and we work hard to ensure that all of our products are made with care and attention to detail.

Our #1 priority is your pet's happiness and your satisfaction. Either you or your pet doesn't like our products, just reach out to us at [email protected] and we will happily refund 100% of your purchase. Our Return Policy provides more detailed information about options and procedures for returning your order. 

We are always happy to help with any questions or concerns you may have. You can send us an email at [email protected], and we will respond to your inquiry within 24 hours.