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Customer Reviews

Real reviews from real pet parents. Discover why thousands love Pettsup for their furry friends.

4.8

Average Rating

355

Verified Reviews

Rating Breakdown

5★
83%
4★
9%
3★
3%
2★
1%
1★
3%
Filter:All Reviews5 Stars4 Stars3 Stars2 Stars1 Star
Showing 1-12 of 12 reviews
Vanessa G.Verified

October 19, 2021

I loved the design, I just wish it was better executed. You can see on the pictures from inside of the litter box that a lot of litter accumulated on the edges of the drawer junction to the box, plus my cat pees on the walls of the box and if you open the drawer to clean as soon as she finish peeing the urine will drop on the floor. I wish the entire box was one enclosed box with a drawer. Nobody would disassemble the litter box on a daily bases. So I don't recommend this item.

KathyVerified

September 28, 2022

Good idea, design fails I loved the box when I first got it. My 2 kittens had no problems although I did have to take the door off to get them to go in. Loved the idea of the drawer but had problems with the box coming apart when I pulled it out. Not very deep so have to add litter frequently. I dont mind that. The real problem was the grate that the cat is supposed to step on when coming out. It fills with litter when they cover. This then gets wet when cat uses the box at the front. Cannot clean that and certainly cannot get the smell out. I had more litter odor than with an uncovered box. I have now trashed this box and replaced it with a more traditional covered box. Hate that it had these design flaws because it really was a nice looking litter box.

DrewVerified

April 25, 2022

Cat pee goes right through to your carpet… The box is nice in materials, however the actual pan that the litter goes in is only about 2” tall. So if you put an inch of litter in it, it only leaves an inch of sidewalk. Cat pees in the corner and it runs over the side of the drawer and runs down the side directly on your carpet. DO NOT RECOMMEND. I want my money back..

ACVerified

August 20, 2022

Broken immediately This initially seemed like a fantastic litter box, but considering how expensive it is it should not be as breakable as it is. My cat broke the lid door immediately, I haven't even put litter in it yet. If you plan to keep it enclosed then don't waste your money.

Glenda WestVerified

April 15, 2023

Wayyyy too small even though I ordered based on the advertised measurements. My cat hates it and also it smells strange like way too many chemicals on the leather or something.

ogDENVerified

July 6, 2022

Box leaks where lid connects!!! Nasty! Terrrrrrrrible product. The box leaks where the lid connects to the bottom tray. I would not recommend this to anyone.

RL BarnesVerified

March 4, 2022

Waste of Money So small, difficult to clean. Buy only if you have a tiny little kitty.

Robin AnnVerified

August 14, 2022

Cheap and too small for average cat Cheap and too small for average cat

AliceVerified

October 8, 2023

The article doesn't sit well on the cat and restricts the shoulders

ErinVerified

April 11, 2023

It was shipped from China not Toronto and extremely poor quality

ErinVerified

April 11, 2023

Shipped from China not Toronto Extremely poor quality

Colin ZarrilliVerified

June 30, 2022

Sheet Sux Cats don't know what to do with it 😜