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Customer Reviews

Real reviews from real pet parents. Discover why thousands love Pettsup for their furry friends.

4.8

Average Rating

355

Verified Reviews

Rating Breakdown

5★
83%
4★
9%
3★
3%
2★
1%
1★
3%
Filter:All Reviews5 Stars4 Stars3 Stars2 Stars1 Star
Showing 1-12 of 31 reviews
MarieVerified

March 23, 2023

It’s great and cute. Colors are exactly like the picture (yellow one). I got the Medium and it’s smaller than I expected. I have a Shiba Inu and the bed in the picture must be a Large. My dog has to curl up with some space to spare, but she can’t fit stretched out like in the photo. The bed makes a sound when my dog steps into it, like the foam inside is covered in a plastic material. Aside from these small shortcomings, my dog seems pretty happy with it!

Jan DonleyVerified

October 22, 2022

I like it--but thought the colors would be deeper, more rainbow-like. Also--I could have used some instructions about how to move the metal rings, because their placement was all wrong when I received the leash. I was worried that by moving them, I would ruin the integrity of the rope. A simple sheet of instructions would go a long way! But the leash is beautiful and strong and versatile.

SaraVerified

January 24, 2023

super cute and a good size for a 7 lb kitty! only concern are the mesh windows. my cat is already super into chewing and clawing them. no damage yet, but the mesh panels are held in place by a visible seam on the inside of the carrier and I'm not super confident it'll be enough. time will tell tho!

AlyssaVerified

December 8, 2022

It’s super cute! Only thing I’m concerned about is that on one side of the bag, while I wear it, starts collapsing while the other side is fine. I try to fix it but it always goes back to the way it is. Other than that I really like is and my cat doesn’t mind it.

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Cat from MarsVerified

November 23, 2021

Cute for kittens, not for larger sized cats. This is reasonably spacious and mostly sturdy. There were a few things I did not like. I think the pan should have been much deeper. Cats who pee close to the pan and not on the sides won't have problems, but if you have a cat who tends to "spray" when peeing, this will certainly get into the crevices of the pan and stink without a thorough cleaning. The whole unit is easy to set up and break down, but the numerous corners and small areas aren't great for long term use. This would be best in a travel-type situation, or perhaps if you are in a temporary location and need a box that will be easier to take with you on a move.

hannahVerified

March 27, 2024

Lovely quality and colour, packaged beautifully but disappointed to see after ordering that other sellers are selling the exact same items a lot cheaper :'(

monicarm1992Verified

December 24, 2022

The material of the bed are nice. The medium size seems smaller then I expected.. should have gotten a bigger size.

AngelaVerified

May 22, 2023

My favorite harness I’ve purchased so far. It fits my little (4.2 lb) Maltese perfectly. My only negative is the hardware, the shiny parts, have all tarnished or the finish has worn off. If I don’t put a little shirt on under the harness the little buckles and ring where you attach the leash turns his white hair dirty looking…leaves a dark spot…it does that on the shirt too, but it washes. Happy day!

Celia HayesVerified

November 16, 2021

Does Fold and Assemble Easily The one thing that we do like about this litter box is that the drawer for litter does pull out, which makes it much, much easier to change out the litter. One doesn't need to practically disassemble the box, or remove the top to do that. We honestly haven't noticed any difficulty in keeping the inside of the box clean. Maybe our cats are just well behaved.

JessieVerified

January 15, 2023

I love the dog bed. But it was smaller than i expected. Its fine for our 3 month old golden puppy but she may outgrow it quickly. I re measured it thinking i had ordered the medium by mistake. I think there is an 1 inch margin on the measures on the description cuz the bed seems between medium and large. But i love removable washable cover!!! Huge improvement over our other dog bed.

DayVerified

March 31, 2023

I got the cotton leash in macaron. The item arrived as pictured and is so cute, however I do have to say the overall ad/description is misleading.. it is stated as a homemade item from a shop located in Toronto, but the item shipped from a warehouse in China. Not a big deal, but just want to point that out in case anyone is not aware of it. Overall I am very happy with the item.

JoshuaVerified

December 29, 2023

EDIT: the owner was very kind and helped to resolve my issues 😊 Overall the bed is fine, but wow did that package arrive from China in the most depressing way possible. Also I had I know this was some drop ship from China I would have never ordered it as I rarely have luck with made in China products.